Testimonials
Don't just take our word for it—hear from our satisfied customers! Read testimonials from homeowners and businesses who have chosen Austintown Fence for their fencing, guard rail, and decking needs. Our clients appreciate our quality craftsmanship, attention to detail, and excellent customer service.
Testimonials
These are some of the testimonials from our customers. These are collected from various sources including Google, Facebook, and Yelp. If you would like to leave a review, please visit one of those platforms. Also, these were all collected after the year 2022, as there was a change of ownership at that time.
Carol Foster
09/2024 - Google⭐⭐⭐⭐⭐
We had our patio rail installed by Joe from Austintown Fence. He was a pleasure. He was very skilled in installing the the railing, measuring and leveling all areas of the rail. Our railing looks wonderful! Thank you so much. Professional work is so appreciated.
Response from Austintown Fence:
Thank you so much for leaving such a wonderful review!
Cindy Torres
05/2024 - Google⭐⭐⭐⭐⭐
😃 😊 Awesome!!!! 😊 😃
We are off a highway🛣, and needed some privacy🙈🧱. They delivered! Exceeded our expectations!
Staff were very nice and courteous. Definitely recommend 💯
Jasen Pekalla
02/2024 - Google⭐⭐⭐⭐⭐
Austintown Fence exceeded my expectations. They were able to come out and start working way sooner than what was expected and they finished in a very timely manner. They also instead of using pre-fabricated fence panels put the pickets up one at a time which allowed them to ensure the fence had a more cleaner look. I highly recommend Austintown Fence!
Zach Smith
02/2024 - Google⭐⭐⭐⭐⭐
sc7422
12/2023 - Google⭐⭐⭐⭐⭐
JJ was awesome to deal from start to finish. Earl the installer did a fantastic job on my fence. Couldn't be happier! 5 stars all the way!
William Timmerman
12/2023 - Google⭐⭐⭐⭐⭐
Very happy with our vinyl fence installation! They use quality materials not big box store stuff. Tom himself fixed a few issues we had promptly and done to our complete satisfaction. Highly recommend Austintown fence!!
Georganne Balash
12/2023 - Google⭐⭐⭐⭐⭐
When I needed new fencing, I decided to get two estimates, one from Nine Line Fence and one from Austintown Fence, two of the most highly recommended companies. I wanted a company that was well established, reputable, and reliable.
What I didn't know at the time was that there was a business transaction happening behind the scene. Ernie Yocum from Austintown Fence wanted to retire. He had such a high opinion of Tom Paisley at Nine Line Fence that he called Tom and offered to sell him his business. Tom accepted, and Tom is now the owner of Austintown Fence.
Tom Paisley is a hands on owner. He was there to give me the initial estimate. The install took 1.5 days. He came out for the entire first day of the install, and was there for part of the second day. He wants things done properly and to specifications not something that is going to fail in a couple years.
As requested, part of my fence was chain link, and part was vinyl. Tom and his crew did a beautiful job on both. It was exactly what I wanted, but, aesthetically, it turned out even better than I had envisioned.
Everyone I have encountered at Austintown Fence is professional, friendly, courteous, and knowledgeable. If you need fencing, do not hesitate to call Austintown Fence for a quality job at a fair price!
David Hatt
07/2023 - Google⭐⭐⭐⭐⭐
Dennis Golubic Jr
07/2023 - Google⭐⭐⭐⭐⭐
The crew we had did a phenomenal job. We were very happy with the communication and craftsmanship.
Dan Voytko
06/2023 - Google⭐⭐⭐⭐⭐
A tree fell on our chain link fence and swimming pool in April. We wanted the old fence removed and a new wooden and vinyl fence installed (2 different areas). Austintown Fence was 1 of 2 companies that would actually come out and do a free estimate. JJ came out and immediately I was blown away with his professionalism. I had lost faith in a lot of contracting and customer service businesses because it seems like no one wants to do the work or treat the customer like a priority. I did not get that impression from anyone at Austintown Fence. JJ walked our property, examined the jobsite and addressed my questions and concerns thoroughly. I had my written estimate within 24 hours. Once they received all of the materials for our vinyl fence, they called and scheduled our install. Within a week our old chain link fence was gone and our new wood and vinyl fences were in place. Initially I was concerned that parts of the wooden fence were too high off of the ground. I addressed my concerns at the office when I made my final payment. Within a week the guys were back out at our house making some adjustments. I was mostly surprised by this because I wasn't expecting anything to get done due to the fact that I had already paid for the service in full. My experience with other companies has been pretty negative with service after the sale. I am glad to see that there are still some places that treat customers right. Thank you to everyone from Austintown Fence for making this a pleasant experience!
Positive
Responsiveness, Quality, Professionalism
Services
Privacy fence installation, Wood fence installation
Kenneth Cook
05/2023 - Google⭐⭐⭐⭐⭐
Great service at a very affordable price
Joan Ries
04/2023 - Google⭐⭐⭐⭐⭐
After a wind storm, I noticed my old privacy fence was swaying, I went out to check and it was rotted in the posts so I contacted AF as my neighbor had one installed last summer. Mr Paisley came out and was very on top of what needed to be done - his team came in on a nasty Friday and took the old one down and set the new posts . . . Then today 3/15/23 his next team put up the cross pieces and put up the pickets very efficient and professional- I am very happy with the job that was done 🤗 J Ries
Positive
Punctuality, Quality, Professionalism, Value
Services
Wood fence installation
Jayson Hill
11/2022 - Google⭐⭐
They said upfront it would be 12 weeks which was accurate but when they showed up to install, they ordered the wrong color. They deducted a good bit from the cost so we opted to keep the wrong color instead of waiting another 12 weeks. Also, I was very specific with the installer and went over twice while they were here, but they installed one of the gates opposite what I asked for. Very frustrating!
Response from Austintown Fence:
Mr. Hill, you forgot to mention that we voluntarily deducted $1000.00 from you bill because a new employee made a mistake on the color. As for the gate a simple phone call and our installers could have switched it.
Ryan Wilson
10/2022 - Google⭐⭐⭐⭐⭐
These guys are professional from the day they come out to do the estimate to the day they finish the job, they knew I had dogs and had to get a fence up asap .. just moved in a new home and it was priority 1 to get a fence. We got the estimate the materials and everything else needed to be done within 2..3 weeks! Great job all the way around and plan on using them again in the spring for another project. 5 stars all day!! Thanks again fellas! God bless.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Fence installation